1. Promotion Details

2.Price Match Policy

If the price of an item you purchased drops within 30 days, we will refund the difference.

To request a price adjustment, please provide your order number and a screenshot of the price change.

Price protection applies only to promotions on our official website and does not include third-party platforms or external sales.You have requested a price match refund. To request a refund, please contact us via email. We are here to help.

3. Membership Benefits

4. Refund policy

-You are eligible to return any item(s) within 30 days of receipt.

-All returned items must be disassembled and repackaged as they were originally received.

-The 30-day risk-free return policy applies to all item(s).

-No extra restocking fee will be charged, but customers are responsible for the return shipping cost. We will cover the return postage expenses in the case of any return requests related to a quality issue.

5.General Terms

If you encounter any issues during the promotional period, please contact us at email for assistance.

- herdio reserves the right to modify or cancel the promotion at any time, as permitted by applicable law. We also reserve the right to exclude any customer from the promotion in cases of fraud or abuse.

- Participants agree to be bound by these terms and understand that herdio decisions are final and binding. No correspondence or appeals regarding the promotion will be entertained. herdio reserves the right to make final interpretations regarding this promotion.

- Herdio reserves the right to modify, suspend or terminate this promotion at any time. Any updates will be announced on the Waterdrop official website.